Shipping Policy
Last updated: July 2026
Order Processing
Orders are typically processed and shipped within 1 business day. We make every effort to ship same-day for orders placed before 12PM EST, Monday through Friday, but same-day shipment cannot be guaranteed. Orders placed on weekends or holidays will be processed the next business day.
Carriers & Transit Times
We ship via USPS, UPS, and FedEx depending on package size, weight, and destination. Estimated transit times below are from the date of shipment — not the order date:
| Service | Estimated Transit |
|---|---|
| Standard Ground | 2–7 business days |
| Expedited (2-Day) | 2 business days |
| Overnight | 1 business day |
Expedited options are available at checkout. Transit times are estimates provided by the carrier and are not guaranteed by Niche Cycle Supply.
Carrier Delays
Once a package leaves our facility, delivery is in the hands of the carrier. We are not responsible for delays caused by weather, carrier capacity, customs, or other events outside our control. If your tracking shows an unexpected delay, contact the carrier directly with your tracking number.
Tracking
A tracking number will be emailed to you once your order ships. You can also track your order anytime by logging into your account or using our order tracking page.
International Shipping
We ship to select international destinations. Please contact us before placing an international order for a shipping quote and estimated transit time. International customers are responsible for all duties, taxes, and customs fees. International orders are not eligible for free shipping.
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or an unclaimed shipment, re-shipment charges will apply. Shipping costs are non-refundable.
Shipping Questions?
Call us at 727.342.5601 or toll-free 1.888.792.0692, Mon–Fri 9AM–5PM EST.
Or use our contact form anytime.