Return Policy

Last updated: July 2026

General Returns

Returns must be received within 30 days from the invoice date. All returned products must be in brand new, uninstalled condition and include the original packaging. Returns for refund will incur a 20% restocking fee. Shipping costs are non-refundable.

Returns for Exchange

Customers returning items for exchange are responsible for return shipping charges, as well as shipping charges for the exchanged item. Any positive balance on an exchange order will be kept on account as store credit for future use.

Orders That Originally Shipped Free

If the value of returned items brings your original order total below the free shipping threshold, the refund will be issued less the shipping amount that would have been charged on the reduced order. The 20% restocking fee still applies.

Defective Items

Defective items must be reported within 14 days of delivery. Return shipping is the responsibility of the customer, but we will cover shipping the replacement back to you. Items returned as defective that are found to be in working condition will be treated as a standard exchange. International customers are responsible for shipping both ways.

Special Return Restrictions

Not all items fall under our general return policy. Special restrictions are noted on individual product pages and during checkout.

Carburetors

Carburetors that have come in contact with fuel or have been disassembled in any way are not returnable for refund or exchange. We supply all relevant sizing information for each carburetor — please verify compatibility before ordering. If a carburetor is returned and found to have contacted fuel, been modified, or disassembled, it will be returned at the customer's expense.

Jetting & Carburetor Parts

No returns on jetting or internal carburetor parts for any reason. Due to the nature of these components, all sales are final. We provide actual photos on most parts and are happy to help you determine what you need before purchase — please ask before you order.

Electronics & Related

Electronics — including but not limited to switches, coils, points, condensers, stators, regulators, and rectifiers — are available for exchange of the same product only. Any issues must be reported within 3 days of delivery. Contact us if you believe you received a faulty electronic part and we will help diagnose the issue. Products returned that are not found to be defective will be returned at the customer's expense.

Exhaust Systems, Mufflers & Head Pipes

Exhaust products can only be returned or exchanged prior to installation. We do not accept back any exhaust item that has been installed or where installation was attempted. Any manufacturer warranty is handled directly through the manufacturer, not through Niche Cycle Supply. If you believe you received an incorrect item, contact us before attempting installation.

How to Request a Return

You must obtain an RMA (Return Merchandise Authorization) number before sending anything back. Log in to your account, go to My Account → RMA, and submit your request. Guest customers can use the guest RMA form. If approved, we will provide your RMA number and return instructions. The RMA number must be clearly visible on the outside of the package. Returns shipped without an RMA number will be refused.